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Italy

GNV (Grandi Navi Veloci)

Western Mediterranean ferries — Genoa, Barcelona, Tunisia, Morocco and Sardinia

  • 25–100% of ticket price
  • No win, no fee
  • Filed in minutes
Claim with GNV (Grandi Navi Veloci)

Was your GNV (Grandi Navi Veloci) sailing delayed by 1 hour or more, or cancelled? Under EU Regulation 1177/2010 you may claim 25–100% of your ticket price — FerryRefund helps you file in minutes.

GNV (Grandi Navi Veloci) operates passenger ferry services on western mediterranean routes. EU Regulation 1177/2010 applies to GNV (Grandi Navi Veloci) international crossings within the EU when maritime passenger rights apply.

Your rights with GNV (Grandi Navi Veloci)

  • 25% compensation for a 1-hour departure delay; 50% for 2 hours, 75% for 3 hours, 100% for 4+ hours.
  • Right to rerouting on the next available GNV (Grandi Navi Veloci) sailing or a full refund if your crossing is cancelled.
  • Assistance with snacks, meals and accommodation during delays of 90+ minutes at the port.
  • Complaints should be filed with GNV (Grandi Navi Veloci) within 2 months of the disrupted sailing.

Tips for claiming

  • Keep your booking reference and boarding pass from the GNV (Grandi Navi Veloci) confirmation email or app.
  • Genoa–Barcelona and Genoa–Tunis are among common GNV (Grandi Navi Veloci) compensation routes.
  • Screenshot the departure board or operator notification showing your actual departure time.

FAQ about claiming with GNV (Grandi Navi Veloci)

When can I claim compensation with GNV (Grandi Navi Veloci)?

You may claim if your GNV (Grandi Navi Veloci) departure was delayed by 1 hour or more, or if the sailing was cancelled and EU Regulation 1177/2010 applies. Compensation is based on departure delay, not arrival.

How much can I get for a GNV (Grandi Navi Veloci) delay?

Under EU rules: 25% of the ticket for a 1-hour departure delay, 50% for 2 hours, 75% for 3 hours and 100% for 4+ hours. Cancellations may entitle you to rerouting or a full refund.

What documents do I need for a GNV (Grandi Navi Veloci) claim?

Your booking confirmation or ticket (with reference), plus any proof of the delay or cancellation — such as departure boards, app screenshots or operator emails. Upload these via our claims portal.

What does it cost to claim via FerryRefund?

Checking eligibility and submitting a claim is free. We only charge a commission if your claim succeeds — no win, no fee.

Claim with GNV (Grandi Navi Veloci)

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