DFDS
Denmark
North Sea and Channel ferries — Dover, Newcastle, Copenhagen and Oslo routes
Learn more → All operators
Scandinavia/UK
Stena Line
Irish Sea and North Sea ferries — Holyhead, Harwich, Hook of Holland and Scandinavia
Claim with Stena LineStena Line operates cross-border routes between the UK, Ireland, the Netherlands and Scandinavia. EU Regulation 1177/2010 covers Stena's international sailings between EU ports.
Your rights with Stena Line
- 25% compensation for a 1-hour departure delay; 50% for 2 hours, 75% for 3 hours, 100% for 4+ hours.
- Right to rerouting on the next Stena sailing or a refund if your ferry is cancelled.
- Assistance with meals and accommodation when delays exceed 90 minutes at departure.
- File your claim with Stena Line within 2 months of the incident.
Tips for claiming
- Save your Stena booking number from the confirmation email or Stena Line app.
- Holyhead–Dublin and Harwich–Hook of Holland are common EU compensation routes.
- The Stena app shows live departure updates — screenshot any delay notifications.
