DFDS
Denmark
North Sea and Channel ferries — Dover, Newcastle, Copenhagen and Oslo routes
Learn more → All operators
Ireland
Irish Ferries
Irish Sea and Celtic routes — Dublin, Holyhead, Cherbourg and Pembroke
Claim with Irish FerriesIrish Ferries operates cross-border sailings between Ireland, the UK and France on the Irish Sea and Celtic routes. EU Regulation 1177/2010 applies to international Irish Ferries crossings within the EU.
Your rights with Irish Ferries
- 25% compensation for a 1-hour departure delay; 50% for 2 hours, 75% for 3 hours, 100% for 4+ hours.
- Right to rerouting on the next Irish Ferries sailing or a full refund if your trip is cancelled.
- Assistance with refreshments and meals during delays of 90+ minutes at the terminal.
- Submit complaints to Irish Ferries within 2 months of the disrupted crossing.
Tips for claiming
- Keep your Irish Ferries booking reference from your confirmation email or online check-in.
- Dublin–Holyhead and Dublin–Cherbourg are the main routes for EU compensation claims.
- Weather-related delays on the Irish Sea still qualify if departure was delayed by 1+ hours.
