Brittany Ferries

Brittany Ferries links the UK with France and Spain on long cross-border routes across the Channel and Bay of Biscay. EU maritime passenger rights apply to international Brittany Ferries sailings.

Your rights with Brittany Ferries

• 25% compensation for a 1-hour departure delay; 50% for 2 hours, 75% for 3 hours, 100% for 4+ hours.
• Right to rerouting on the next available sailing or a full refund if your crossing is cancelled.
• Assistance with snacks, meals and accommodation during delays of 90+ minutes.
• Complaints must be submitted to Brittany Ferries within 2 months of the disrupted sailing.

Tips for claiming

• Keep your Brittany Ferries booking reference and boarding confirmation email.
• Portsmouth–Caen and Plymouth–Santander are popular routes for EU compensation claims.
• Long Biscay crossings mean even moderate delays can trigger 50–75% compensation.

Claim with Brittany Ferries