TT-Line operates cross-border ferry services between Germany and Sweden across the Baltic Sea. EU Regulation 1177/2010 applies to TT-Line international sailings between EU ports.
Your rights with TT-Line
- 25% compensation for a 1-hour departure delay; 50% for 2 hours, 75% for 3 hours, 100% for 4+ hours.
- Right to rerouting on the next TT-Line sailing or a full refund if your crossing is cancelled.
- Assistance with meals and accommodation during delays of 90+ minutes at German and Swedish ports.
- Complaints should be filed with TT-Line within 2 months of the disrupted journey.
Tips for claiming
- Keep your TT-Line booking number and vehicle details from the confirmation email.
- Travemünde–Trelleborg and Rostock–Trelleborg are the main routes for EU compensation.
- Winter weather delays on the Baltic still qualify if departure was delayed by 1+ hours.
Claim with TT-Line