Viking Line / Tallink

Viking Line and Tallink operate cross-border ferry services across the Baltic Sea between Finland, Estonia, Sweden and Åland. EU Regulation 1177/2010 fully applies to these international EU sailings.

Your rights with Viking Line / Tallink

• 25% compensation for a 1-hour departure delay; 50% for 2 hours, 75% for 3 hours, 100% for 4+ hours.
• Right to rerouting on the next Viking or Tallink sailing or a full refund if your trip is cancelled.
• Assistance with meals and cabin accommodation during extended delays at Baltic ports.
• Submit your complaint to Viking Line or Tallink within 2 months of the disrupted sailing.

Tips for claiming

• Keep your booking reference from the Viking Line or Tallink confirmation email.
• Helsinki–Tallinn and Stockholm–Turku are the most frequent Baltic compensation routes.
• Overnight cruise ferries count the same — a delayed departure still triggers EU compensation.

Claim with Viking Line / Tallink